Centrist, progressive, radical optimist. Geophysicist, R&D, Planetary Scientist and general nerd in Winnipeg, Canada.

troyunrau.ca (personal)

lithogen.ca (business)

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  • 87 Comments
Joined 1 year ago
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Cake day: June 12th, 2023

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  • Not to be argumentative, and I generally see your point :)

    I do occasionally write software that will have zero users – not even myself. Because it’s fun to play with the code. “I wonder if I can prototype a openscad type thingy using Python set syntax…” Or whatever. It’s the equivalent of sitting in front of a piano and creating song fragments to pass the time.

    Naturally the benefit here is that you’re developing skills, passing time in an entertaining fashion, and working the ole grey matter.


  • I’ve worked on open source software projects, some of them pretty major. And we had a sort of similar debate. In a non-capitalist software product, the users are not strictly required – particularly if they aren’t paying, you don’t really need them. Except that open source has this user->contributor treadmill that requires that some users become contributors in order for a project to grow. So you want to be as pro-user as possible, hoping and dreaming you’ll get patches out of the blue some day, or similar.

    But what happens when your users become hostile or entitled. What if they do the equivalent of calling tech support and demanding satisfaction. The customer is always right, right? How much time and effort can you devote to them without detracted from what you were doing (coding). Eventually as a product grows, the number of hostile users grows. What do you do to manage this at scale?

    Suddenly you’re facing the same problem Home Depot faces in your article, except your capital is not measured in dollars but time, motivation, mood… And you start putting up barriers in a similar fashion.



  • Probably this is captured equipment within the geofenced operational zone. Likely the geofence isn’t responsive enough to changes in the frontline position (being more responsive might actually breech opsec). And likely Ukranians are having trouble with inventory control on their Starlink dishes – knowing which ones are captured or not. Very likely the media is making this a bigger story than it ought to be, from a technical and logistical perspective. Practically speaking, this is like connecting to the enemy’s civilian cell network while within range.