I’ve been curious about this too, but haven’t been able to find anything that puts a real price (including future profit margin) on GenAI. For example, having a chat conversation with a customer service agent in India might cost about $2-3. Is a GenAI bot truly cheaper than that once you factor in the energy & water costs, hardware, training, profits, etc.? It might be, but I’m skeptical.

https://consumercomplaints.fcc.gov/hc/en-us

If you’re having problems getting support from a Telecom company, file a complaint with the FCC. You are more likely going to get someone who can/will actually help you. This mainly works when you have a concrete complaint that is running into process/policy roadblocks. For example, if you’ve been overcharged by an amount that the normal agents don’t have authority to credit or if you’re having chronic service issues that aren’t being resolved.

It is less likely to help if the issue is more subjective, such as asking for a large credit to compensate you for being inconvenienced by an outage (i.e. claiming the outage cost you business or work time). They’ll likely offer a prorated service credit and a courtesy credit (like $25-50) and the FCC will likely consider that reasonable.

I’ve been applying similar thinking to my job search. When I see AI listed in a job description, I immediately put the company into one of 3 categories:

1. It is an AI company that may go out of business suddenly within the next few years leaving me unemployed and possibly without any severance.
2. Management has drank the Kool-Aid and is hoping AI will drive their profit growth, which makes me question management competence. This also has a high likelihood of future job loss, but at least they might pay severance.
3. The buzzword was tossed in to make the company look good to investors, but it is not highly relevant to their business. These companies get a partial pass for me.

A company in the first two categories would need to pay a lot to entice me and I would not value their equity offering. The third category is understandable, especially if the success of AI would threaten their business.

The only use case I can see for Access is when you absolutely must have a database and your company will not provide you a real database solution. I have experience with both, but haven’t touched Access in years (and hope to never do so again). To be fair, I also regularly use Excel for things that I should probably be using Word for because it is easier to get formatting right in Excel.