We do have developers on our team. They write Excel macros :). I work in data integration, so it isn’t as simple as building a more robust tool. We still need infrastructure support or our tool doesn’t do anything.

Another confirmation here. At my previous job, I was they guy who built Access databases and wrote VBA code. While not ideal, it was a very small business (less than 10 employees) and it was fit for purpose.

When I got a new job at a company with almost 3,000 employees, I was like, “Finally, I’ll be working somewhere that has proper IT resources.” Ha! I soon find out that my department runs critical business infrastructure with Excel macros. And we have a proper IT department.

As everyone has already said, if IT resources are in short supply (or the wait is too long, or building projects with IT support is a PITA), then people will build systems with the tools they have at hand. And that’s often MS Office.