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Joined 1 year ago
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Cake day: July 1st, 2023

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  • She leaned forward, turned off the monitor, then turned it back on. “I did this 10 times already, and its still not working”.

    And this is why I couldn’t work in IT support; I just don’t have the patience for certain things. I always love teaching people new things, but most people don’t care when it comes to computers; they just want it to work effortlessly even when they’re the one screwing it up.

    And especially working on-site! Oh my life, I bet there’s that same few people… just constantly failing to even try lmao


  • I hear ya, and appreciate the info because I didn’t know that. I was saying that I would do both before calling, and then again when they asked me

    But this was back in like 2004-ish, so I’m not sure what was best practice back then. I would just try it all before calling lol… going so far as to shut down and unplug for a few seconds or more



  • As someone who has been asked to restart the computer, even though I already did that before calling IT support… I internally sigh, but begrudgingly do it again just to appease their process. Because I assume plenty of people don’t do it and make y’alls life a tiny bit harder, when a restart would’ve fixed it

    Also, how many are solved by making sure the power cable is not just plugged into the wall, but seated into the back of the computer as well?






  • MrShankles@reddthat.comtoTechnology@lemmy.worldVoyager 1 stops communicating with Earth
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    10 months ago

    And your contribution is notably worse, as well as toxic, imo. Rehashing the same rhetoric about how forums are similar, no matter where you go online… maybe you spent too much time on reddit yourself, or on forums in general. I hate the statement “go touch grass”, but you’re literally breathing life into it right now.

    At least they contributed something I enjoyed reading. Don’t be a jerk

    Edit: Nvm, I’m wasting my time. Looking at your comments and you’re obviously just flaming shit like a common troll, or someone who really is a jerk. Don’t care either way. Thanks for contributing your vitriol