return2ozma@lemmy.world to Technology@lemmy.worldEnglish · 15 days agoT-Mobile, AT&T oppose unlocking rule, claim locked phones are good for usersarstechnica.comexternal-linkmessage-square94fedilinkarrow-up1519arrow-down17
arrow-up1512arrow-down1external-linkT-Mobile, AT&T oppose unlocking rule, claim locked phones are good for usersarstechnica.comreturn2ozma@lemmy.world to Technology@lemmy.worldEnglish · 15 days agomessage-square94fedilink
minus-squarefive82@lemmy.worldlinkfedilinkEnglisharrow-up9arrow-down1·edit-215 days agoIt was probably incompetence more than malice but T-Mobile customer service incorrectly told me multiple times that I was not allowed to pay off my phone balance early to unlock it. I’m on US Mobile now and I’ll never go back to postpaid.
minus-squarebarsoap@lemm.eelinkfedilinkEnglisharrow-up7·14 days agoWith Deutsche Telekom, never attribute to incompetence that which can be attributed to greed.
It was probably incompetence more than malice but T-Mobile customer service incorrectly told me multiple times that I was not allowed to pay off my phone balance early to unlock it. I’m on US Mobile now and I’ll never go back to postpaid.
With Deutsche Telekom, never attribute to incompetence that which can be attributed to greed.