Amazon exec says it’s time for workers to ‘disagree and commit’ to office return — “I don’t have data to back it up, but I know it’s better.”::“We’re here, we’re back. It’s working,” an Amazon Studios head said in a meeting, before acknowledging a lack of evidence.
Amazon monitors and logs and analyzes everything. As a company they are all about data. If they find something that will get the package out the door one half second faster, they’ll spend millions rolling it out everywhere.
If he doesn’t have the data, there is zero chance that means the data doesn’t exist. That means the data paints a very different picture and he has chosen to ignore it.
I would put money on this.
Business owners and business leaders are all about efficiency, unless it inhibits their ability to keep you under their boot.
The data does exist and shows one thing: the death of commercial property and long term leases accruing cost without creating value.
This is incompatible with capitalism and so it’s working hard to eliminate the incongruence.
The funny thing is, it’s compatible with capitalism, just people are either afraid of change or invested in the old ways.
Amazon would love a 1% increase in employee productivity, unless it means $500MM worth of lease breaking fees and shareholders grilling them for why they signed those leases in the first place. Or worse they bought the building, and now have to sell it at a big discount.
Everyone’s invested in commercial real estate because it was a cash cow. Now the party’s over, and rather than acknowledge that lots of people (and cities) have a financial incentive to try and keep the party going.
Of course the shitty thing is the big losers in all this are the individual people. The workers in a city lose when property values (and cost of living as a result) are so high they can’t afford rent. The workers in a company lose when they have to waste time and money commuting. But nobody seems to give a shit about the little guy…
You realize this is a self defeating point, right? If they knew the workers were more efficient at home they would commit to total WFH.
The logical conclusion from your claims is not that the data contradicts what he wants to be true, but that the data confirms that return to office is better, but for some reason he can’t share that information.
No, it does not. It means that they think it’s more profitable for shareholders.
So the logical conclusion is that it’s better for the share holders for the employees to be less productive?
It’s not that simple. There’s also the issue of paying rent for offices which also feeds into shareholder (although possibly different shareholders) profits, etc. I’m no expert, but I have a feeling this is all very complicated.
I can’t come up with a care where making their employees less productivity is better for the shareholders simply because they are paying for space somewhere. you’ll have to explain this.
Okay I can do that.
Pre-pandemic- Amazon says offices are important. Signs 25 year leases for lots of office space.
Pandemic hits. Everyone goes WFH. Data shows people work just as well from home. Company publicly announces that they are running at full productivity. Shareholders love it.
Now we’re here. Employees are WFH and loving it. Middle management is chafing because they like being able to manage their employees by walking to desks. Upper management is unhappy because they like having a big corner office at the top of the building humming with workers. Workers are happier than ever.
Upper management says ‘if we embrace WFH, we’ll have way too much office space and leases that will cost a fortune to break. If we do that and take the hit, the shareholders will ask why we didn’t have the vision to do that in the first place, before we signed for this expensive office. The managers we listen to all hate WFH too. So we’ll push RTO.’ And in the grand scheme of things, a few % employee productivity doesn’t mean that much…Thats plausible, but pretty complicated. I would absolutely invoke Occam’s razor here tho
Pretty sure Amazon gets kickbacks from the city of Seattle to keep the offices filled with ppl
Amazon is massive. Much of their overhead goes to workers, and if the workers were more efficient at home, the city would have to offer a ton of money to make up for the most productivity. So unless you have some convincing evidence otherwise, this is hard to believe.
“We don’t see things as they are, we see them as we are.” --Anais Nin
A manager who thinks physical access to employees makes him an effective manager is going to push for that, even if the data says otherwise. We see this in every industry. During pandemic the headline was ‘productivity is flat or increasing with WFH’, now it’s ‘time for RTO’.
It’s also not just about management, it’s about real estate. Companies including Amazon have paid billions for office space, including long term leases that will be very costly to break. So if they say WFH is the future, they’ll have to explain to their shareholders why they signed for (apparently unnecessary) office space that’s hurting the bottom line.
You’re contradicting the top level commenters point that they relentlessly pursue efficiency. Now it’s that the pursue shareholder happiness. I wonder why you didn’t correct them, but me.
It’s almost like we’re throwing explanations against the wall looking for something to stick.
But the simple counter is the simple explanation: we didn’t know a pandemic was coming and couldn’t foresee what no one was able to foresee: a rapid shift to WFH. We held the offices as we didn’t know that WFH could be a long term solution. Now that we are pretty confident our workforce is more productive at home, we’ve decided to cut our office space losses.
No one would bat an eye at this.
“I don’t have data to back it up, but I know it’s better.”
This is every boss in every company throughout time lol
How do statements like that not spook investors? You’re telling me that leadership in the world’s largest internet hosting service are making decisions without collecting relevant data first, or worse, wilfully ignoring the data available that doesn’t support their preference? That is not a good sign for the future growth of AWS.
One of Amazon’s core values is being data driven. If you want to change something, you colllect data about it first. It was one of employees large counterpoints to RTO at the org, the lack of data provided about its value.
This is the exec admitting they aren’t following the Amazon process, but are making people do it anyway.
"Disagree and commit" is another one of their principles, i.e “we acknowledge that you disagree, but you need to commit anyway now that we made the decision.” Better known as “Im the boss, so shut up.”
This guy is just a bald face saying “we dont have the data to back this up so we shouldn’t do it, but i said do it, so do it.”
“Disagree and commit” is a line that’s used in Hardspace Shipbreaker by a terrible middle manager who’s bullying his crew. It’s so obviously framed in the game as just some bullshit to say shut up without using mean sounding words. I should have expected it came from the real world but it was so weird to see it crop up in a news article lol.
My previous company’s head blamed poor FDA results on WFH and then mandated everyone to be in the office 4 times a week. People who work from home don’t even work on that stuff, it was just an excuse to justify buying yet another building.
The business bro in a nutshell.
They have the data. It’s Amazon. The data just doesn’t say what they want it to say.
Say you’re a control freak without saying you’re a control freak 🤣
The speaker owns a company.
IMO, that’s easily one of the best ways to determine if someone is controlling.
Return to the office “My source is that I made it the fuck up” edition.
Once again, someone in authority misuses their power by dictating what they want reality to be as truth, rather than finding impartial data and serving stakeholders, they ignore their duty and serve their own ego.
Evidence that top-down capitalism sucks ass even at what it is allegedly supposed to do. It’s autocratic feudalism with extra steps, and should be confronted accordingly.
“I reject your reality and substitute my own!”
Fuck this piece of shit,
I don’t have data to back it up but I know it’s better
I do have data to back it up, and I know it’s not.
I have the data just from car usage alone. It is braindead easy to produce a detailed ROI document proving how much money both the employer and employees are saving from remote work. It’s a lot from both sides, and that’s not including all of the less tangible benefits, like morale, team building, more focused work with less distractions, etc.
Care to share that data?
This is self reporting productivity, not actual productivity.
I don’t have data for you eating lead chips either, but I’m sure it’s better.
Trust me bro.
People don’t want to because WFH is much better for employees. Why waste time on commute, gas, and get out from the comfort of your home?
RTO is only “better” for the owning class.
RTO makes it harder to micromanage > employees realise they can self-organise > employees form unions and demand “better” employment contracts
Also the money saved by not commuting has allowed (some) office workers to save up for emergency funds, which comes in handy when it is time for a strike.
RTO = preventative union busting
every time my boss threatened RTO I got a new job with a raise. My current company pays me twice what I was making the first time someone tried to force me back into the office, and they don’t have an office. They have a PO box for what little physical mail they get, and that’s it.
Amazon doesn’t have data? I say bullshit!
I feel it in me booones! And my right tibia is always right.
